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How to install and uninstall CrowdStrike manually
Systems
CrowdStrike
Affected Customers
University of Illinois IT Pros leveraging Technology Services CrowdStrike
Actions
Getting the Installer
For users without access to the CrowdStrike console:
The installers can be downloaded from a Box folder.
For users with access to the CrowdStrike console:
The installers can be found on the Sensors Download page in the CrowdStrike cloud console: https://falcon.crowdstrike.com/hosts/sensor-downloads. Take note of your unique Customer ID Checksum ('CCID' or 'CID') at the top of the Sensors Download page as this will be used during the installation process.
Please contact Endpoint Services for the Box folder URL or to get access to the CrowdStrike console.
The installers can be downloaded from a Box folder.
For users with access to the CrowdStrike console:
The installers can be found on the Sensors Download page in the CrowdStrike cloud console: https://falcon.crowdstrike.com/hosts/sensor-downloads. Take note of your unique Customer ID Checksum ('CCID' or 'CID') at the top of the Sensors Download page as this will be used during the installation process.
Please contact Endpoint Services for the Box folder URL or to get access to the CrowdStrike console.
Windows Installation
To install CrowdStrike manually on a Windows computer, follow these steps:
- Download the WindowsSensor.exe file to the computer.
- Open an administrative command prompt and run the following command, replacing '<your CID>' with your unit's unique CCID: WindowsSensor.exe /install /quiet /norestart CID=<your CID>
- The installer will install the sensor and then connect to the CrowdStrike Cloud before registering the app with the CrowdStrike cloud console.
Windows Server OS
The Falcon Sensor for Windows will register as antivirus software with the Windows Security Center (WSC) and also disable Windows Defender on Windows workstations. Since Windows servers do not have the WSC, they function differently with regard to Windows Defender:
- Server 2012, 2012 R2: Defender is either disabled (or not even installed) by default–if you previously installed or enabled it manually, then you must disable it manually after installing CrowdStrike.
- Server 2016 and Server 2019: Defender is enabled by default –if you left it enabled in your configuration, then it must be disabled. The following Powershell command can be used to disable Defender:
- Set-MpPreference -DisableRealtimeMonitoring $true
Optional Parameters
The ProvWaitTime parameter can be used to extend the time an endpoint attempts to reach the CrowdStrike cloud during sensor installation. Hosts must remain connected to the CrowdStrike cloud throughout installation, which is generally 10 minutes. A host unable to reach and retain a connection to the cloud within 10 minutes will not successfully install the sensor. If your host requires more time to connect, you can override this by using the ProvWaitTime parameter in the command line to increase the timeout to 1 hour.
Example:WindowsSensor.exe /install /norestart CID=<your CID>Obtaining the Maintenance Token
- In the CrowdStrike cloud console, locate the endpoint on the Host Management screen and select it to view additional details for the host.
- Click the Reveal maintenance token button
- Provide your reason for using the token and click the Reveal Token button. Take note of the provided maintenance token.
- Open the Control Panel
- Click Uninstall a Program
- Choose CrowdStrike Windows Sensor and uninstall it, providing the maintenance token via the installer if necessary
Option 2: Remove via Command Line
- Download CSUninstallTool from the Tool Downloads page in the CrowdStrike cloud console: https://falcon.crowdstrike.com/support/tool-downloads
- Open an administrative Command Prompt window and run one of the following commands (depending on whether uninstall protection is enabled), replacing 'your token' with the endpoint's maintenance token:
CsUninstallTool.exe /quiet CsUninstallTool.exe MAINTENANCE_TOKEN=<your token>
macOS Installation
To install CrowdStrike manually on a macOS computer, follow these steps:- Download the FalconSensorMacOS.pkg file to the computer.
- Either double-click the installer file and proceed to install the CrowdStrike sensor via the GUI, or run the following command in a Terminal window:
sudo installer -verboseR -package /path/to/FalconSensorMacOS.pkg sudo /Library/CS/falconctl license <your CID> - The installer will install the sensor and then connect to the CrowdStrike Cloud before registering the app with the CrowdStrike cloud console.
macOS Uninstallation
CrowdStrike allows for IT Pros to protect the CrowdStrike sensor from uninstallation by requiring a maintenance token prior to uninstalling the sensor. The steps to uninstall the CrowdStrike sensor differ depending on whether uninstall protection is enabled.
To uninstall CrowdStrike manually on a macOS computer with install protection enabled, follow these steps:
- In the CrowdStrike cloud console, locate the endpoint on the Host Management screen and select it to view additional details for the host.
- Click the Reveal maintenance token button
- Provide your reason for using the token and click the Reveal Token button. Take note of the provided maintenance token.
- Open a Terminal window and run the following command: sudo /Library/CS/falconctl uninstall --maintenance-token
- Enter the endpoint's maintenance token when prompted
- The sensor will uninstall itself
To uninstall CrowdStrike manually on a macOS computer with install protection disabled, follow these steps:
- Open a Terminal window and run the following command: sudo /Library/CS/falconctl uninstall
- The sensor will uninstall itself
Linux Installation
To install CrowdStrike manually on a Linux system, follow these steps:- Download the appropriate CrowdStrike installer for your computer's Linux distribution.
- Run one of the following commands based upon your Linux distribution:
- Ubuntu:sudo dpkg -i /path/to/installer_package.deb
- RHEL, CentOS, Amazon Linux:sudo yum install /path/to/installer_package.rpm
- SLES:sudo zypper install /path/to/installer_package.rpm
- Once the CrowdStrike sensor is installed, run the following command to license the sensor (the command is the same for all Linux distributions), replacing '<your CID>' with your unit's unique CCID: sudo /opt/CrowdStrike/falconctl -s --cid=<your CID>
- Run one of the following commands to start the sensor manually:
- Hosts with Systemd:systemctl start falcon-sensor
- Hosts with SysVinit:service falcon-sensor start
Linux Uninstallation
To uninstall CrowdStrike manually on a Linux system, run one of the following commands based upon your Linux distribution:- Ubuntu:sudo apt-get purge falcon-sensor
- RHEL, CentOS, Amazon Linux:sudo yum remove falcon-sensor
- SLES:sudo zypper remove falcon-sensor
Macos Command Line Developer Tools
Windows Command Line Switches
Keywords: | CrowdStrike, antivirus, mac, manual install EPS TechS-EPS-CSSuggest keywords | Doc ID: | 93943 |
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Owner: | EPS Distribution List . | Group: | University of Illinois Technology Services |
Created: | 2019-08-19 13:19 CDT | Updated: | 2020-06-05 14:06 CDT |
Sites: | University of Illinois Technology Services | ||
Feedback: | 11CommentSuggest a new documentSubscribe to changes |